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Pets Best Insurance Review
In a nutshell:The team at Pets Best is comprised of pet owners and lovers- some even with veterinary backgrounds. With a deep understanding that there is a strong and unique bond between owners and their pets, they are dedicated to ensuring there is more affordable veterinary care for pets across the country.
Pets Best Insurance Review
In a nutshell:The team at Pets Best is comprised of pet owners and lovers- some even with veterinary backgrounds. With a deep understanding that there is a strong and unique bond between owners and their pets, they are dedicated to ensuring there is more affordable veterinary care for pets across the country.
Pets Best Insurance Review
In a nutshell:The team at Pets Best is comprised of pet owners and lovers- some even with veterinary backgrounds. With a deep understanding that there is a strong and unique bond between owners and their pets, they are dedicated to ensuring there is more affordable veterinary care for pets across the country.
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Overview

The company is located in Boise, Idaho and has an A+ grade with the BBB. The team at Pets Best is comprised of pet owners and lovers- some even with veterinary backgrounds. With a deep understanding that there is a strong and unique bond between owners and their pets, they are dedicated to ensuring there is more affordable veterinary care for pets across the country. Owners can make the best decisions for their pets by taking out the worries of the financial burden that would be placed on them for unexpected veterinary care.

History

Founded in 2005 by Dr. Jack Stephens, the "father" of the pet insurance industry in North America, Pets Best has made it its mission to provide affordable insurance plans to cat and dog owners nationwide to end economic euthanasia.

In 2008, the founder of Pets Best, Dr. Jack Stephens, co-founded the North American Pet Health Insurance Association (NAPHIA). This same year, Pets Best launched in Japan. Pets Best was awarded the Best Place to Work in Idaho award for 5 consecutive years from 2013-2017.

Community Involvement

Pets Best is involved with various animal charities, including the Idaho Humane Society, Dogs on Deployment, Pet Peace of Mind/St. Luke's, and much more. Pets Best has recognized veterinarians for their outstanding work since 2010 through their My Vet's the Best contest. Pet owners can nominate a veterinarian that has gone above and beyond to help animals. The reward is $1,000 for the vet to treat pets in need, as well as a printed letter of recognition and window, cling seal. Past winners used their money to nurse an abused dog back to health, treat stray animals, and help get medical help for pets in impoverished areas.

Customer Support

One of Pets Best best features is its 24/7 pet helpline powered by whiskerDocs®. This helpline is included in Pets Best policies and has no limit usage. If your pet appears to require medical attention at any time of day or night, you can get in touch with a veterinary expert and determine the best course of action.

Furthermore, the Pets Best website contains a ton of useful pet care information including articles and guides. They distribute a monthly newsletter for pet owners and also host dedicated social media pages on Facebook, Twitter, YouTube, Instagram, and Pinterest.

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Pros
  • Wide range of deductibles
  • No upper age limit
  • 24/7 pet helpline
    prosAndCons icon
    Cons
    • Transaction fees apply
    • Few annual benefit options
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      Our Top 3 Picks
      PetsBest at a Glance
      9.2Editorial Score
      Fee Structure Variety
      10
      Comprehensive range of pet insurance options through its partnership with various insurers
      Payout Speed
      9.0
      Pays out claims very quickly, usually within 3-5 business days
      Integration Capabilities
      9.0
      Strong integration capabilities with many veterinary systems and mobile apps, allow for electronic claims submissions
      Security measures
      9.0
      Strong security protocols, including encryption and multi-factor authentication, regular security audits
      Customer support
      9.0
      Customer support available extended hours, variety of contact methods, including phone, email, and live chat, quick response times
      Most Commonly Asked Questions About Pet Wellness Plans
      Before getting started with a pet wellness plan make sure to familiarize yourself with how pet insurance works and what plan is best for your furry friend. To help you get started, we've compiled a list of some of the most commonly asked questions about wellness plans to help make sure your dog or cat is fully covered and protected.
      What Are Pet Wellness Plans?
      Also called preventive plans or routine care packages, wellness plans reimburse you for common procedures that you know your pet will need. Coverage usually begins as soon as you enroll or a few days after, and there are typically no deductibles involved.

      Many veterinary clinics and pet hospitals offer wellness plans onsite for their patients, but you will have to use that particular veterinarian any time your pet needs to see a vet.
      What Do Wellness Plans Cover?
      Wellness plans are typically an additional plan/package that you pair with your pet insurance plan in order to cover expenses that are not covered by pet insurance. Some of the services that wellness plans cover are:
      • Vaccinations
        • Microchipping
          • Spaying/neutering
            • Dental care
              • Deworming
                • Wellness exams
                  • Routine screenings
                    • Parasite prevention
                      • Behavioral training
                        • Grooming
      How Much Do Wellness Plans Cost?
      Pricing and plans vary according to the company and type of pet, its age, and the state of residence. However, after an initial sign-up fee, basic wellness plans can range from $20-$25 per month.

      Some wellness plans offer various tiers of coverage, so the more comprehensive coverage you choose, the more it will cost. Depending on the recommended care for your pet, a wellness plan could save you money if your pet needs to be seen frequently. It is especially helpful if you have a kitten or puppy who needs to be seen by a vet regularly during its first year of life and receive vaccinations, get spayed/neutered, etc.
      Do I Need Pet Insurance Also?
      By pairing a wellness plan with pet insurance, you can be more proactive about caring for your furry loved one and save money at the same time. It is much less expensive to prevent a problem by taking your pet to annual check-ups and getting them vaccinated than treating a problem once they are sick.

      Wellness plans work to catch conditions early so that treatment has a better chance of being successful and less complicated, so your pet can live a long and happy life.
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